Very few times do things turn out better than you expect. But Shatto delivered above and beyond my expectations. A JOB VERY WELL DONE!!! They were always friendly and courteous, and followed up with a call a few days laters, and again about a week later to see that I was completely satisfied. I had a Trane XL1000 installed on my home 16 years ago when it was built. It has run flawlessly, but I took advantage of upgrading to Trane's most efficient unit, the XV20, and I am well pleased with the unit. Now, let the savings on energy begin!!! Thanks to all!
- Jeff B.
We just purchased a new home and called Shatto to service the HVAC system. The owner actually made the service call. He took the time to go over and explain our system, fixed a couple of minor problems and saved me money in the long run. There were no high pressure sales tactics to get me to sign up for unnecessary services. Great guy, great company, reasonably priced, they are my go to provider for future heating and air conditioning services.
- Roger W.
Shatto Heating & Air is the best HVAC company within 150-miles of here. Kim and Tim are right on top of everything. Their scheduling is always done promptly, and the office answers the phone at all hours of the day and night. I can’t say enough good things about this company or its staff. A+!
- Z. J.
Tim and crew do an outstanding job taking care of all our A/C needs. They're quick, reasonably priced and take pride in a job well done. They are our go to A/C people here at West Fraser.
- James R.
Had a new unit installed today. Great service. The receptionist who I spoke with was very nice. The service technicians answered all my questions and left the area clean.
- Joshua S.
My AC went down during the hottest days. I called Shatto Heating & Air and Tim came out the next day. He gave me a proposal on the spot and ordered the new Trane unit that afternoon. The installation was quick, easy and spotless. The crew cleaned up after the project and I would not have ever know they were there. This company is so professional and courteous. I would recommend them 100%. 10 stars!!
- Judy U.
Whenever we've used Shatto Heating and Air we've always been satisfied by their service. Their knowledge of their job, their professionalism during repairs and dedication to doing a satisfactory job is appreciated.
- Marian G.
Shatto Heating and Air installed a new Trane system in our home and the job was preformed in a completely professional manner. The team of four finished the install within two and one half hours and their clean up made you believe that they were never there. Five star service.
- Bill T.
HIGHLY RECOMMENDED!!! Great, thorough, quality work!!! I had no issues dealing with this company. I called and was able to get an estimate the same day. The new unit was installed within the same week. The crew that did the installation was knowledgeable and polite.
- Caitlin E.
I wish I could give these guys 10 stars. They have been great to me and my family. They have earned my business and when the time comes to replace my 14yr old unit you can bet even money Shatto with have the job. They saved me from getting scammed by my local Crooks heating and air. They have made a few light repairs to my dinosaur without ever trying to push my into a "new" unit. They are prompt and professional and I just can't say enough good things about them.
- Patrick H.
I have used Shatto Heating & Air for 10 years or longer. They also are prompt to serve you. If they have to order parts they try to have them as quickly as they can. If you have a question They are quick to give an answer. If they have to check it out they get back to you speedily.
- Ioretta M.
Called at least 5 different HVAC company's and Tim Shatto was by far the most professional of the bunch. He stated what he could do and he did just that. Shatto installed my new Trane 3.5 unit in 4 hours . Darren and his guys installed everything and it worked the first time. Was a pleasure , and the price was right. Already recommended Shatto Heating and Air to my family and friends
- Tom M.
Shatto is my go to company for heat and air. Been using them for about 9 years. Jeremy just came out and cleaned up my unit in 45 minutes. He’s a friendly, knowledgeable guy and Tim, the owner, and his office staff are wonderful to work with. I will always refer this company to others. Thanks Shatto!!
- Cindy W.
These are by far and away the best Heating and Air people I have ever dealt with!!! Their service is usually very quick and if they are busy they will keep in touch with you and let you know where you stand on their list. Great People!
- Mark W.
